Report on a security incident

2025-03-10

A cybersecurity incident occurred in the infrastructure of our service provider, who supplies virtual resource rental services, during which some of the bank’s customer data was encrypted. According to the information provided by the service provider, there are no signs that this data was exposed, copied, and/or transferred to third parties.

The incident was quickly detected and halted, data recovery tasks were performed, system security was ensured, and the bank’s services were restored. We have informed the supervisory authorities and the police about the incident. At this moment, all disruptions have been resolved, and the bank’s services are operating without restrictions.

We remind you to remain vigilant and follow best practices to ensure the security of your data online. Detailed information on security recommendations can be found here: https://www.mano.bank/security/

If you have any questions, please contact us at support@mano.bank

Sincerely,

Mano Bank

 

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March 11th is a public holiday in Lithuania

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Please note that March 11th is a public holiday in Lithuania, and therefore, the Bank's customer service department will be closed.
2025-03-10